At The Cleanup Collective, your trust matters to us. This Privacy Policy explains how we collect, use, and protect your information when you request quotes, schedule pet waste removal, or interact with our website. Serving homeowners and commercial properties across Indianapolis, Carmel, Fishers, Zionsville, Noblesville, Geist, Avon, and Whitestown, we’re committed to keeping your data as safe as we keep your yard.
Last Updated: September 24, 2025
The Cleanup Collective (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, request a quote, or use our services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, billing details, and property address when you request a quote, book services, or contact us.
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Service Information: Details about your property and pet(s) to provide accurate pet waste removal services.
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Payment Information: When you pay online, we may collect billing and payment details through secure third-party processors.
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Website Usage Data: Non-identifiable data like IP address, browser type, and cookies to help us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
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Provide and manage pet waste removal services.
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Process billing and payments securely.
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Communicate with you about quotes, appointments, and service updates.
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Respond to customer inquiries and support requests.
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Improve our website, services, and customer experience.
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Comply with legal obligations and prevent fraud.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data only with:
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Service Providers: Trusted third parties (e.g., payment processors, scheduling software) who assist in delivering our services.
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Legal Obligations: When required by law or to protect our legal rights.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
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Improve functionality and site performance.
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Track anonymous analytics to understand website usage.
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Remember user preferences for a better browsing experience.
You can manage cookies through your browser settings, but disabling them may affect website performance.
5. Data Security
We use industry-standard security measures to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute protection of your data.
6. Your Rights
Depending on your location, you may have rights to:
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Access, update, or correct your personal data.
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Request deletion of your information.
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Opt out of marketing communications.
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Restrict certain data uses.
To exercise these rights, please contact us at [Insert Contact Email].
7. Children’s Privacy
Our website and services are not directed toward children under 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us:
The Cleanup Collective
hello@thecleanupcollective.com
